Returns, refunds and our 100% satisfaction guarantee

If you are not satisfied with your purchase, simply return it within 30 days for a 100% refund. All product returns must have prior, authorized approval from our customer service department. If you are dissatisfied with any product, you must e-mail us at within 30 days of shipping date to get a return pre-approval and a Return Authorization Number. Your credit or refund will not include associated handling or shipping charges previously paid. In some situations, a 20% restocking fee may be charged.

For all approved returns, the customer is required, at customer's expense, to return the products along with the Return Authorization Number to:

The cedarstation
8175 Wichita Hill Drive
Indianapolis, IN 46217

The product will be inspected upon receipt. All returns must be in resalable condition and all original packaging must be in place for full credit to be issued. No credit will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Returns take 7-10 working days to be processed and for a credit to be issued.

We are always here to help, if you have questions call our customer service department at 1-877-270-8185 or try Live Help.